Policies & Guidelines

Information We Collect

We collect personal information you provide directly to us (e.g., name, shipping address, email, payment info) when placing an order. We also automatically collect standard browsing data via cookies (IP address, device type, browser settings).

How We Use Your Data

• Process and fulfill your orders.
• Send order updates and customer support communication.
• Send promotional emails (if you opt in; you can unsubscribe anytime).
• Prevent fraudulent transactions.

Data Sharing

We do not sell your personal data. We share necessary data only with trusted service providers to run our store (e.g., payment processors, shipping carriers, email platforms).

Your Rights

Depending on your state of residence (e.g., California), you may have the right to access, delete, or correct your personal data. To exercise these rights, contact us at safaritreasures@outlook.com.

Returns

We accept returns on eligible items within 30 days of delivery. To be eligible for a return:

• Items must be unused, unworn, and in original packaging.
• Proof of purchase is required.

Non-Returnable Items

• Final sale / clearance items.
• Gift cards.
• Personal care or perishable goods.

Return Process & Shipping

• To initiate a return, contact us at safaritreasures@outlook.com.
• Customers are responsible for return shipping costs unless the item arrived damaged or defective.
• Store credit or refunds will be processed to the original payment method within 5–7 business days after receiving and inspecting the return.

Processing Time

Orders are processed within 1–2 business days (excluding weekends and holidays). You will receive a notification with tracking information once your order has shipped.

Shipping Rates & Speeds

Shipping rates are calculated at checkout based on package weight and destination.

• Standard Shipping: 3–5 business days.
• Expedited Shipping: 1–2 business days.

Automatic USA Sales Tax Calculation

Sales tax is automatically calculated and added to your order total at checkout in accordance with state and local tax laws.

• Tax rates are determined based on the shipping address provided.
• Applicable state, county, and local taxes apply depending on where our business maintains legal tax nexus or economic thresholds.